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Medical Records Request

Requesting medical records and getting them back on time is always a challenge. Either you are looking for medical records, for school, employment, or other important reasons. Many times you have changed service providers and would like to transfer your medical records. Making quick online requests for your medical records, and labs and getting them fulfilled quickly without a lengthy manual process was the achievement of this project.

TECH USED

IBM Bluemix, APIGEE, Containerized application, Java, Spring-boot, Angular, Relational Database, Message Queue, Notification Service, Email service.

CHALLENGE

Every time a patient wants to transfer the medical record or would like to request records from a 3rd party was a challenge. They have to fill out the manual form and send it to the caregiver. Then the request gets fulfilled and the patient receives documents after a week or sometimes takes more time.

The project requirement was to create an online portal behind secured authentication for patients so they can request FMLA (Family Medical Leave Act), Disability, and Medical records.

SOLUTION

We designed this solution for clients using Cloud Technologies (IBM Bluemix, GGP) and containerized applications. Securely captured customer's PII and stored in the backend database, which further helps to generate reports. We helped clients design end-to-end solutions for medical forms (FMLA, Disability, Request medical records). We were involved during the requirement gathering and designing phase. Our engineers developed an end-to-end system to securely capture customer requests, provide email notifications to the customer, capture different-form data in a back-end database, process it digitally without losing information, and deliver requested records on time.

RESULT

This secure solution helped our clients to save millions that they were spending on manual processing and shipping. The patient was very happy with the project's outcome and turnaround time.