What Exactly was?
Maintaining social distancing retail industry wants to make sure customer able to order online and able to pick up from the dedicated pickup area. Goal of this project is to design system which helps customer to place order online, help retailers to full-fill order, track (real-time) customer when they are arriving for pick-up, able to sent messages about their order and deliver them into their vehicle.
This was the biggest achievement for our team, where our SMEs came alongside with business; understood requirements, analyzed their existing order system, extended existing workflow to support additional curbside requirement, designed backend system, added new live tracking system, implemented notification system to inform customer with status of the order. Overall provided end-to-end solution to our customers.
This application greatly appreciated and helped our client to reduce their losses and bring back their revenue during COVID.