Our client facing an issue with abandoned returns. Items laying on the stores floor, if customer did not pickup within time. After certain time period item goes back to shelf if customer does not pick up. Individual store/industry have their own time-frame to restock those items. Some stores can keep the item 7 to 10 days before they process returns (Pharmacies it might vary based on the prescription) and customer receive their money back.
Our team on-boarded since the beginning of requirement gathering phase, worked hand to hand with client during gathered requirements, analyzed, designed, development and delivery. We helped our retail client to identify best solution for their business case in which customer purchases new item OR returns existing purchased order OR unable to pick order on time. We recommended industry standard infrastructure using GCP, helped client to redesign existing services to made them more scalable and fault tolerant.
The overall solution helped customers to streamline processes and overall technical solutions. After implementation of this solution, client was able to save good millions of dollars on resources and inventory management and item loss.