Getting medical records (Health checkups, labs, PHR, EMR, EHR, EOB etc) in near real-time is very difficult in the health industry. Client having this issue to deliver medical records or health records to customers or to 3rd party caregivers was time-consuming.
Securely delivering healthcare document or display on the medical portal to an individual patient or to 3rd party caregiver was a primary goal of this application.
We helped our clients to provide a secure and reliable way so customers can order or download their healthcare documents online. The end-to-end solution securely stores healthcare documents coming from external labs (or external sources), preparing document metadata, and reformatting document format as business required. Customers are able to download their past medical records as per the HIPPA compliance law.
Our team engaged with clients for setting up their infrastructure, application design, technology selection, and platform selection.
Once this solution was delivered successfully client was very happy and able to save 1M+ of dollars in document shipping, customer calls, improved client satisfaction, increased customer flow.